The National Farmers Union (NFU) and the USDA signed a Memorandum of Understanding (MOU) to address staffing levels and improve customer service at USDA Farm Service Agency (FSA) county-level offices.
NFU and USDA say they will work together to gather feedback on the experiences of family farmers and ranchers when interacting with FSA staff and the programs they deliver. By hosting listening sessions in local communities, NFU says it will provide a platform for farmers to share their concerns and ideas for improvement.
“As an agency, our employees are our greatest resource, and the agricultural producers we serve are our top priority,” says FSA Administrator Zach Ducheneaux. “I’m extremely pleased to enter into this MOU with NFU. Our hope is that the information gathered through this MOU can be used to guide better investment in the capacity of our local offices.”
