BURWELL – Bosselman Enterprises says some customers who bought gas at the Burwell Pump and Pantry put the wrong kind of fuel in their vehicles after a delivery mix up.
According to a release from the company, a third party fuel carrier accidentally put diesel in the Super Unleaded 87 tank and Super Unleaded 87 in the diesel tanks.
The company says the mistake happened around 8 p.m. on Friday, April 12, and was discovered around 1 p.m. on Saturday, April 13. Fuels Divisional Director Zac Griess said the error was found when staff reviewed the delivery paperwork against the tank readings.
Once Pump and Pantry staff learned of the issue, the affected pumps were taken out of service. All tanks were emptied of the incorrect fuel and new fuel was put in the correct tanks before the pumps were put back in service.
Any customers who filled up at the Burwell Pump and Pantry between 8 p.m. on April 12 and 1 p.m. on April 13 and have experienced issues with their vehicle are encouraged to contact Pump and Pantry to have the situation rectified.
Griess said about 50 people bought fuel during that time and the company has heard from about half of them so far. He said the company is reimbursing those customers for the mixed fuel that they purchased along with repairs to their vehicles related to the incident.
“We pride ourselves in providing our customers with high quality fuel so when these mistakes happen we take them very seriously and want to make sure our customers are taken care of,” Griess said.
Affected customers can stop into the Burwell location where staff will collect their information or they can directly email Griess at zac.griess@bosselman.com.
