NPPD wants to warn the public about scams involving people posing as an NPPD representative and demanding payment for their bill that are making their rounds to electric customers across the state. Media Relations Specialist Grant Otten says scammers are attempting to reach people through various means.
Otten says form of payment is a telltale sign of a scam.
Otten says scammers tend to get really aggressive when people ask questions or aren’t as cooperative as they would like.
If the customer pays a scammer using a green dot card, or other method such as wire transfer or
gift cards, it makes it very difficult to track or recover the money.
“NPPD will not call a customer and threaten to shut off their power,” says NPPD General Manager of Retail
Services Pat Hanrahan. “Scammers will try to confuse or cause panic in order to get what they want, and it’s
important for customers to know this is not how NPPD conducts business. If a customer is having trouble paying their bills, we encourage them to reach out to us.”
If you believe you are a target of a potential scam or are unsure if you are talking to someone from NPPD, hang up the phone and call 1-877-ASK-NPPD or the Police.
More tips and a video on scam activity can be found on NPPD.com/scams.