Nebraska — NorthWestern Energy is reporting an all-time high in scam activity this week from customers on the receiving end of calls in which scammers threaten to shut off service if customers don’t take immediate actions that include making payments by gift cards, Bitcoin or other forms of payment.
The increase in reports also includes instances where callers manipulate caller ID to make it appear as if an energy company is making the call, commonly referred to as caller ID spoofing.
Northwestern spokesperson Lori St. Aubin (AH bin) says if a customer receives a threatening call or text message, they should hang up right away. She says if customers have any doubt about a caller, contact Northwestern Energy using the phone number on their most recent bill or report their concern online.
NorthWestern provides electricity and / or natural gas to approximately 743,000 customers in Montana, South Dakota, and Nebraska.
For more information, visit https://www.northwesternenergy.com/scamalert for additional tips and reminders to protect yourself.
Follow us on Facebook or on Twitter (@NWEinfo).
