Sprint fined $50,000 for overcharging Omaha cell phone users

Sprint fined $50,000 for overcharging Omaha cell phone users
Image: Andrey Popov/iStock/Thinkstock
June 10th, 2021 | AP News

OMAHA, Neb. (AP) – Nebraska regulators have fined Sprint $50,000 for
overcharging all of its cell phone customers in Omaha for several years. The
Nebraska Public Service Commission said the overcharges to help pay for 911
emergency services affected more than 77,000 Sprint customers and added up to
more than $296,000. Regulators said Sprint charged 50 cents per month for every
active phone line when it was supposed to be charging 45 cents per month for the
911 surcharge. Sprint has already issued a credit to current customers who were
affected, and it is in the process of sending refund checks to former customers
who closed their accounts.


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